Executive Customer Service

3 - 8 Years

Job Description

Executive Customer Service


BE + MBA (Preferred)

3-8 Years

Nature of experience:

  • Candidate should have experience in Customer service and Logistics management functions. Exposure to supply Chain

  • Job Responsibilities / Accountabilities
  • Responsible for overall coordination of Customer Service Function for PPL Business.
  • Responsible for overall Order Management Process.
  • Review orders/pending orders as per due dates.
  • Circulating weekly dispatch plan in co-ordination with plant & material availability.
  • Effective planning of COD customers.
  • Ensure Order Status Communication to customers/regional managers on regular basis
  • Responsible for overall coordination & management of Outbound Logistic Vendor.
  • Monitoring & circulating pending shipments at transporter hub.
  • Monitoring transporters performance against COD payments & committed delivery.
  • Measuring & circulating monthly OTIF & ensuring adherence of OTIF targets.
  • Stock maintenance and analysis of stocks for Composite & Seals SOA.
  • Coordination of Material Planning activity of Composite & Seals Business.

Technical Competencies:

1. Customer Service & Logistic Management Experience
2. Complete Knowledge of Order Management Process

3. ERP - SAP or equivalent
4. Customer Interaction Experience
5. Inventory Management & Material Planning Knowledge

Salary: Not Disclosed by Recruiter

Industry:Semiconductors / Electronics

Functional Area:Supply Chain, Logistics, Purchase, Materials

Role Category:Logistics

Role:Logistics Executive


Desired Candidate Profile

Please refer to the Job description above


UG:B.Tech/B.E. - Electrical, Electronics/Telecommunication, Any Specialization, Mechanical

Company Profile

Magna HR Consultants India Pvt Limited

Our knowledge and expert team helps client to get everywhere the best from anywhere. Our customer will find us indispensable.
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Contact Company:Magna HR Consultants India Pvt Limited

Email :namita@magnahrconsultant.com